Communication

How to Spark Motivation with One Simple Graphic

How to Spark Motivation with One Simple Graphic

Fundraisers. I always picture an oversized thermometer slowly creeping upward as donations came in. Perhaps…
Timing your comms: If we tell them, will they panic?

Timing your comms: If we tell them, will...

I’m often asked about the best timing for important announcements, particularly when it’s for a…
A New Approach to Assessing Change Readiness

A New Approach to Assessing Change Readiness

On a scale of 1 to 5 premium Tim Horton’s donuts (a very relevant scale…
Your Brain Sucks…Information, Slowly

Your Brain Sucks…Information, Slowly

“No, no, no! No one is going to read this. It’s too long!” That’s my internal…
Change: Tell Them What It’s Not

Change: Tell Them What It’s Not

Lately I’ve been speaking with leaders with worldwide responsibility for directing strategic change. In comparing…
Is Your Organization Getting Dumber?

Is Your Organization Getting Dumber?

“Those who fail to learn from history are doomed to repeat it.” During a change…
AI says "Shooting the Breeze" is Important for Productivity

AI says "Shooting the Breeze" is Important for...

In the spirit of resilience, I’m trying new things. Rytr is an artificial intelligence-powered app that claims…
How to Celebrate at a Distance

How to Celebrate at a Distance

Your project is going well. Stuff is getting done. People are putting in superhuman efforts…
Project Delays Are Coming: Tell them now or later?

Project Delays Are Coming: Tell them now or...

First our flights, then the latest James Bond movie, then my parent’s new home. Delayed.…
Can You Announce a Change Too Early?

Can You Announce a Change Too Early?

Q: Hey Jeff, should we announce a change when we are still working out the…
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