Communication

How to Keep Them Coming Back: More Work, More $$

How to Keep Them Coming Back: More Work,...

“Jeff, you’ve been working with us for six months. You know us. We would like…
Commit or Evade? Building a Timeline for Change

Commit or Evade? Building a Timeline for Change

On every project I work on, I recommend communicating the transition date as soon as it…
Change: People will do it wrong!

Change: People will do it wrong!

QR codes are quite simple to understand. You scan it like a barcode and are…
Is anyone getting the message? How to send the right signals

Is anyone getting the message? How to send...

When there are multi-million-dollar aircraft moving about on a carrier with hundreds of personnel circulating…
From WIIFM to WAMI - Acknowledge what’s outside their interests

From WIIFM to WAMI - Acknowledge what’s outside...

Every day I read news from around the world to ensure I’m ready to have…
Need Credibility? Clean up your Trash

Need Credibility? Clean up your Trash

If you live in a home, you know that there always seems to be that…
Three Reasons You Need a Project Countdown

Three Reasons You Need a Project Countdown

I hate going to the dentist. Cleanings are OK, but when that drill comes out,…
Managers suck at hybrid. Take a Ukrainian approach

Managers suck at hybrid. Take a Ukrainian approach

When was the last time you saw an entire team together in the office? A…
How to Draw a Culture

How to Draw a Culture

I live in Calgary (see the map!), a city in the province of Alberta, Canada. A research…
How to run a status meeting

How to run a status meeting

I hate status meetings. Well, most of them.On large projects, status meetings typically pull together…
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