About Jeff

My mission is to enable yours.

No one wants to be the test lab for a consultant’s experiments and you shouldn’t either. You want your strategies realized. You need your people on board for change. 25 years’ experience gets you wisdom that works.

What Does Success Look Like?

I’ve had the pleasure of working with companies just like yours, helping leaders develop and carry out plans that convert vision to reality. I use deep expertise leading change to help you reach your goals faster and with greater buy-in. Some of my favorites:

  • Developing a customer service program that transformed behavior throughout the organization, producing 300 success stories in a single year.
  • Using remote collaboration tools to create a shared vision of the future in just two hours that inspired and united an entire leadership team.
  • Listening to employees opposed to change, to build trust and reframe obstacles enabling successful adoption.

“When we considered who could help us implement a major strategic shift in our organization, Jeff stood out as someone who could not only bring my ideas to life, but also help provide guidance to our leadership to make our service program real. We couldn’t have done it without him!”

~ Jennifer McCue, CEO Bethany Care Society

More Reasons to Have a Chat With Jeff

  • Certified Change Management Professional (CCMP) 
  • Master’s degree in Industrial and Organizational Psychology
  • Past President of the Association for Change Management Professionals Alberta chapter
  • Certificates from Prosci, Accelerating Implementation Methodology, Seth Godin’s Story Skills Workshop, Center for Strategy Realization, Foresight Canada, and more…
  • Drives a Zamboni at the local community arena

“Jeff has provided strategic thinking, expertise in change management and clear communication which has added value to the organization, which is of particular importance when you consider who we are serving. We’ve had tremendous outcomes evidenced in increased pace and urgency, meeting customer needs, and greater value delivered to the field who are looking for support.”

~ Lt. Colonel Fred Waters, Territorial Secretary for Business Administration, The Salvation Army

“I have had the pleasure of working with Jeff several times over the years. He is extremely professional, reliable and exceeds expectations. He provides great insights and pulls together all the necessary resources for success.”

~ Carol Marohn, Director Strategic Planning, Process Excellence & Analytics Alberta Public Laboratories

Quoted

Jeff is regularly quoted in leading periodicals. Click to view:

Logo-Quote
Logo-Quote-–-1
Logo-Quote-–-2
Logo-Quote-–-3
Logo-Quote-–-4
Logo-Quote-–-3
Logo-Quote-–-5
Logo-Quote-–-6
Logo-Quote-–-7
Logo-Quote-–-8
Logo-Quote-–-9
Logo-Quote-–-3
Logo-Quote-–-6
Logo-Quote-–-12
mercer-logo

I can help you ignite engagement and accelerate the realization of your strategy

Our Resources

Defuse Team Conflict
Defuse Team Conflict
Teams easily get derailed by conflict. How do your team members interact? The HBR article “How to Preempt Team Conflict” provides extremely practical guidance. With credit to the authors, I summarized...
How, why, and when to build a network of change agents
How, why, and when to build a network of change agents