Communication

Creating Trust Beyond the Check-In

Creating Trust Beyond the Check-In

“Telling the story of his mother was, he realizes, his intention from the start; he…
To Change Thousands, Begin With One

To Change Thousands, Begin With One

Bugs! We need more bugs!!! When testing complex software, there are always bugs (errors and…
How to Resolve the Toughest Resistance

How to Resolve the Toughest Resistance

Look at the smiling people protesting the vaccine. Wait a minute! See their smiles? Ah…
Nestle Harnesses the Three H's to Drive Change

Nestle Harnesses the Three H's to Drive Change

Nestle has embarked on a very ambitious plan to achieve net zero emissions by 2050.…
Rock your Change by Making it a Remix

Rock your Change by Making it a Remix

Someone told me that they had been the proud owner of Pink Floyd’s The Wall…
How to Touch Someone Without Touching Someone

How to Touch Someone Without Touching Someone

Human contact was already pretty much taboo in the workplace, but with COVID it feels…
Remembering The Power of Hope

Remembering The Power of Hope

Over a year ago I had an insight into what motivates people during change. WIIFM…
How to raise your employees’ capacity for change in just 10 minutes

How to raise your employees’ capacity for change...

In your next meeting, try out this short exercise. “Go to a new page in…
Unify Employees with a Common Goal

Unify Employees with a Common Goal

In 2013, the City of Keene, New Hampshire broke the record for most lit jack-o’-lanterns…
We are all racist and sexist.  It's more subtle than you think.

We are all racist and sexist. It's more...

Read this excerpt from a recent McKinsey report: “Research shows that company profits and share…
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