No Safety – No Performance: How to Communicate During Chaos

Restructuring, rightsizing, employee rebalancing…regardless of what you call it, layoffs are tough on every employee. Either you are a target now, or you could be a target later. When a company is willing to let people go, no one feels safe. That’s a key word: ‘Safe’. When employees don’t feel safe there is a noticeable decrease […]

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Want Buy-In? Give Them Hope as well as Help

“In my heart and soul, I knew I wasn’t answering the fundamental question of why the world needs this company to be successful.” ~ R.J. Scaringe, CEO, Rivian Ominous statement. Why would a CEO care about the ‘why of the world’? Isn’t a strategy enough? If we are producing a good product or service, isn’t that […]

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Leverage Help and Heart to Build Buy-in for Change

Novice drivers want to place one foot on the accelerator while keeping one on the brake. The car doesn’t move very well. It takes trust to lift the left foot and get things moving. When we roll out change we want everyone pushing in the same direction: forward! People can only do that when they have […]

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