Without a Change Architect you are throwing away cash

Every year we have a never-ending stream of software updates, system replacements, policy updates, process improvements, new products or services, regulatory changes…and more. 2021 will increase the pace, guaranteed. Every day our inboxes are force-fed a deluge of announcements, updates, and FYIs about what’s happening. The quality of most of that messaging is pretty bad. Do […]

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Does Your Strategy Smell? Check the Invisible Design

  • by Jeff Skipper
  • Dec 17, 2020
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With 2021 around the corner and a vaccine on the way, this is the time to be thinking strategically about your next move. If you’re not, you are already behind. Assuming you’ve worked out the direction, there are other aspects you might want to consider. When I work with organizations to develop strategy or lay out […]

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We Change Together or Not At All

Messages about change must be designed to draw people together, whether it’s to launch a new marketing strategy or build a mountain of jack-o’-lanterns. If we are not working together, we are not working at our best. Diversity work is all about navigating change. Setting race aside, the objective is to get everyone moving in […]

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We are all racist and sexist. It’s more subtle than you think.

Read this excerpt from a recent McKinsey report: “Research shows that company profits and share performance can be close to 50 percent higher when women are well represented at the top. Beyond that, senior-level women have a vast and meaningful impact on a company’s culture. They are more likely than senior-level men to embrace employee-friendly […]

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It’s “Temporary” is the Enemy of Change

There are 2 racks of shoes, boxes of boots, and a rack of coats in my office. While our main level flooring is replaced, the contents of our closet are my closest companions at work. I hate it. So why can’t a master of navigating change deal with a temporary inconvenience? Because I know it’s […]

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Want to win them over? Follow the Tony’s Chocolonely Method

Headed home after a conference, I found myself browsing my way through the LA airport. A dangerous past-time. LAX has lots of goodies to absorb your hard-earned cash and my eyes were drawn to the chocolate bars. Brightly packaged bars grabbed my attention. “What the heck is ‘Chocolonely’? Baloney-flavoured chocolate with anti-depressant flavour crystals?” Being […]

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