Employees Are Your Worst Asset

On my first job at TD Bank I complained about unethical practices of Rita. She was dodging established procedures when approving mortgages, creating risk for the bank. The branch manager called her on it, revealing me as the source. I’ll never forget looking up from my desk into Rita’s angry face blasting me about going […]

READMORE

Looking in all the Wrong Places? Ten Ways to Avoid Strategic Disaster

Watching professional sports reveals that players move, skate and dribble with their heads up to anticipate the next play and keep an eye on the goal and incoming threats. Focusing solely on the puck or ball invites someone else to clobber you into next week. Successful organizations have a tendency towards strategic ossification. Success breeds […]

READMORE