The one thing we all want

There’s a lot of shouting going on these days: People are marching for #blacklivesmatter Facebook employees are protesting Zuckerberg’s handling of Trump’s messages Everyday citizens are calling out the pain of layoffs, broken businesses, and evaporating bank accounts Even the call for silence to take a moment to reflect is a banner waved boldly across […]

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Pivoting on Difficult Days: An essential part of your daily recharge

I don’t know about you but some of these days are EXHAUSTING! And while I maintain a balanced diet of COVID news interspersed with human interest stories and humour, some days still leave me feeling weary from incessant negativity and the dumb things people say…including me. Here is a routine I have found extremely helpful […]

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The Gift that keeps on Giving: Control

Research shows that when we shift our focus to what we can control, we see meaningful and lasting differences in our well-being, health, and performance. ~ The Coronavirus Anxiety Workbook   We all want control of our destiny, we all want control of our lives We all want control of each other, we all see the […]

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Reframing Fear

There is a lot of fear out there. People respond in many ways. They buy toilet paper. Others invest in the stock market. Fear drives fight, flight, freeze and flourish responses. Regardless of your response to fear, for everyone it causes stress. The higher the stress, the more likely people are to be overwhelmed and […]

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How to Communicate During Chaos

Dramatic events distract. We are living through a pandemic which seems to demand absolute attention from everyone. It’s easy to get caught up in every bit of news, constantly drawn to social media for the latest update. How do we cut through the distraction to effectively reach our employees during the chaos? I recently received […]

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How losing top people can enhance your team’s success

Nightmare scenario: You’re 30 days away from implementation of a major strategy and your lead designer / architect / financial guru gives notice. Short notice. On the brink of panic, what do you do? Well, it’s likely not nearly as bad as you think. Here’s what I’ve learned from seeing this up close: 1. Superstars often […]

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The Four Ways People Respond to Change

This post is one of Jeff’s regular submissions in the “Supercharge Change” series. Subscribe for free insights, tools, and videos here. The lights went out and then the screaming began! I was at the American Museum of Natural History, enjoying the exhibit on how rock ‘cathedrals’ are formed on the ocean floor. Checking the time, I […]

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Change never sleeps. When can I take a break?

I just completed a couple significant client projects and was in need of a rest. You know the feeling: Finding yourself staring out the window. A little slower to get in gear in the morning. Easily distracted. Perhaps you begin conducting master classes in procrastination. The World Health Organization recently formalized burnout as a clinical syndrome. […]

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No Safety – No Performance: How to Communicate During Chaos

Restructuring, rightsizing, employee rebalancing…regardless of what you call it, layoffs are tough on every employee. Either you are a target now, or you could be a target later. When a company is willing to let people go, no one feels safe. That’s a key word: ‘Safe’. When employees don’t feel safe there is a noticeable decrease […]

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