Want to win them over? Follow the Tony’s Chocolonely Method

Headed home after a conference, I found myself browsing my way through the LA airport. A dangerous past-time. LAX has lots of goodies to absorb your hard-earned cash and my eyes were drawn to the chocolate bars. Brightly packaged bars grabbed my attention. “What the heck is ‘Chocolonely’? Baloney-flavoured chocolate with anti-depressant flavour crystals?” Being […]

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11 Signs Your Strategy Will Fail

  • by Jeff Skipper
  • Jan 21, 2019
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I recently challenged an executive to ask her team if they could paraphrase her strategy accurately. The results were abysmal, getting about one and half of the priorities correct out of five. That’s a fail. Companies rarely crash and burn over night. Instead, strategies get off track as cues are missed and the path is not […]

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How You Demean Employees and the Key to Stopping it

I hate riding exercise bikes. In fact, I consider all machine-based cardio to be evil. It’s boring, even with a TV in place, to be working so hard to get nowhere. No one associates the word “engaging” with cardio equipment. Gallup’s engagement data is often quoted for it’s mind-numbing finding that 87% of employees are […]

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How to Avoid The Number One Mistake in Corporate Communication

Calgary is famous for its annual Stampede celebration, which features a fantastic fireworks show every evening for a week, visible across the city. It’s nice to watch from your home, but something incredibly different to experience sitting up close at the Stampede grounds as fireworks explode above your head in an awe-inspiring display of colour and […]

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Google, Amazon & Microsoft Screwed Up on Values. 4 Steps to Avoid Mutiny

When over 3000 Google employees petitioned the company to ditch a contract with the Pentagon, the power structure of our organizations changed forever. In a tight labor market employees have choice about who and what causes they will work for. Organizations are under immense social pressure: Google: We will not work to produce militarized technology. […]

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Accelerating with a Backward Glance

“Our weakest area as a team? Taking time to reflect. We never look back.” It’s a typical sentiment that moving fast means always moving forward. Standing still makes you a target. Those of you who have been following the Skipper Report for years might have noticed things have been quiet lately. No newsletters or videos […]

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Don’t Compete. Differentiate.

  • by Jeff Skipper
  • Apr 01, 2018
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I was dining with a friend enjoying a delicious plate of fish and chips at a popular restaurant in Toronto and he asked me how one diner could succeed over another? Great question when so many small businesses – particularly restaurants – fail every year. The most obvious tactic to compete is to evaluate what […]

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The last thing your organization needs is a rest right now

  • by Jeff Skipper
  • Mar 07, 2018
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“Well Jeff, we’d like to bring you in to help us develop our leaders further, but we just put completed a change in our reporting structure and want to give the company a rest before we consider something new.” After a major change like restructuring, a new product launch, or implementation of a major system, […]

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Looking in all the Wrong Places? Ten Ways to Avoid Strategic Disaster

Watching professional sports reveals that players move, skate and dribble with their heads up to anticipate the next play and keep an eye on the goal and incoming threats. Focusing solely on the puck or ball invites someone else to clobber you into next week. Successful organizations have a tendency towards strategic ossification. Success breeds […]

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