Impacted is a weekly practical and tactical newsletter showcasing brand new thinking, models, videos, and super-secret downloads in the areas of change management, strategy, and leadership. Don’t miss an issue!

Go On: Ask the Stupid Question!

I was in London for the first time. Never having taken the train, I asked an attendant for help purchasing the ticket. She asked “Buy or collect?” I could only look at her, completely dumbfounded by the question. We don’t have those options for train tickets in Canada. What does ‘collect’ mean in London? I
  • by Jeff Skipper
  • Sep 29, 2016

Removing Email Drag in 4 Simple Steps

Do you wake up in the morning, check your phone (first mistake), then feel your energy tank as you see the number of new unread messages? Looks like it will be another double-cappuccino morning starter. A few months ago I hired a coach to help me improve my personal effectiveness and we began with a
  • by Jeff Skipper
  • Jul 04, 2016

Putting the ‘I’ in Team

There’s no ‘I’ in team is a phrase I’ve hated for a long time. It’s ridiculous! Of course there are individuals in every team! And they don’t automatically shelve their aspirations and motivations just to serve the greater good. No, sir. We live in the real world. Our organizations and the people that work within
  • by Jeff Skipper
  • Jun 09, 2016

No WIIFM? No Support. 5 Tips for Buy-in During Difficult Change

“This is the stupidest idea I’ve ever heard.” We had just announced a critical shift in the way projects are catalogued. For years the business had been applying a numbering system that included year, cost center, project type and other critical information. With a glance at that number, documents could be quickly filed and invoices
  • by Jeff Skipper
  • May 23, 2016

Buy, Borrow or Bypass: Triggers by Marshall Goldsmith

Before attending the Million Dollar Consulting Convention in March, I didn’t know who Marshall was. The name sounded familiar…it turns out he was co-author on a couple books I bought while completing my degree in organizational psychology. I received a copy of his latest book at the convention. It did not capture my attention. His
  • by Jeff Skipper
  • May 13, 2016