Impacted is a weekly practical and tactical newsletter showcasing brand new thinking, models, videos, and super-secret downloads in the areas of change management, strategy, and leadership. Don’t miss an issue!


Rock your Change by Making it a Remix

Someone told me that they had been the proud owner of Pink Floyd’s The Wall on 8-track, vinyl, cassette, and compact disc. That was 20 years ago. I’m sure they’ve now owned it on digital, with extended versions, remixes, remasters, and demos from the archive. In recent years, it’s been common for new ventures to
  • by Jeff Skipper
  • Dec 02, 2020

How to Touch Someone Without Touching Someone

Human contact was already pretty much taboo in the workplace, but with COVID it feels like hugs are a luxury out of reach for those of us working from our homes. But touch is still important. In fact, it’s been proven critical for the developing child and the mental health of adults. In one of
  • by Jeff Skipper
  • Nov 25, 2020

Remembering The Power of Hope

Over a year ago I had an insight into what motivates people during change. WIIFM (What’s In It For Me) is the classic view: We move towards goals that offer something in our self-interest. This is dissatisfying because it is inherently selfish. I set out to find contradictions to the pursuit of self-interest and found
  • by Jeff Skipper
  • Nov 17, 2020

How to raise your employees’ capacity for change in just 10 minutes

In your next meeting, try out this short exercise. “Go to a new page in your notebook. Thinking about your day from the moment you woke up, list at least ten ways you’ve adapted or navigated something new or unexpected. You have two minutes.“ Some will have no problem listing ten, but several people will
  • by Jeff Skipper
  • Nov 10, 2020

We Change Together or Not At All

Messages about change must be designed to draw people together, whether it’s to launch a new marketing strategy or build a mountain of jack-o’-lanterns. If we are not working together, we are not working at our best. Diversity work is all about navigating change. Setting race aside, the objective is to get everyone moving in
  • by Jeff Skipper
  • Nov 04, 2020