Impacted is a weekly practical and tactical newsletter showcasing brand new thinking, models, videos, and super-secret downloads in the areas of change management, strategy, and leadership. Don’t miss an issue!

Star Power: How The Hulk Made Me Work Harder

Last week I surprised my daughter with a trip to ComicCon for her birthday. We had a blast taking in all the costumes, browsing the artistry and had our caricatures drawn (She-Ra and He-Man!). In a rare moment wandering through endless vendor booths and stage areas, the sea of people parted and we spied a direct
  • by Jeff Skipper
  • Apr 30, 2018

People Don’t Resist Change, They Resist YOU. How to Build a Change Trust

“People are just not engaging with this initiative!” Clients come to me for solutions to get people moving in line with their strategy. They’ve communicated the direction but the uptake is zero. Nothing has changed. Here’s why: A. Lack of knowledge – The target is not clearly understood or why you want to go there.
  • by Jeff Skipper
  • Apr 15, 2018

Don’t Compete. Differentiate.

I was dining with a friend enjoying a delicious plate of fish and chips at a popular restaurant in Toronto and he asked me how one diner could succeed over another? Great question when so many small businesses – particularly restaurants – fail every year. The most obvious tactic to compete is to evaluate what
  • by Jeff Skipper
  • Apr 01, 2018

Influence. You’ve got it. Now What?

Cheryl Bachelder is an extraordinary leader. While CEO at Popeyes, Cheryl led the franchise to new heights, growing market cap from less than $300 million to over $1.3 billion. As Ms. Bachelder drive higher performance and success, employees paid ever-closer attention to all she said and did. One of the more memorable moments was being
  • by Jeff Skipper
  • Mar 18, 2018

The last thing your organization needs is a rest right now

“Well Jeff, we’d like to bring you in to help us develop our leaders further, but we just put completed a change in our reporting structure and want to give the company a rest before we consider something new.” After a major change like restructuring, a new product launch, or implementation of a major system,
  • by Jeff Skipper
  • Mar 07, 2018