Impacted is a weekly practical and tactical newsletter showcasing brand new thinking, models, videos, and super-secret downloads in the areas of change management, strategy, and leadership. Don’t miss an issue!

Google, Amazon & Microsoft Screwed Up on Values. 4 Steps to Avoid Mutiny

When over 3000 Google employees petitioned the company to ditch a contract with the Pentagon, the power structure of our organizations changed forever. In a tight labor market employees have choice about who and what causes they will work for. Organizations are under immense social pressure: Google: We will not work to produce militarized technology.
  • by Jeff Skipper
  • Aug 06, 2018

How to Micromanage so Your Team Will Love You

When I worked for one of Canada’s big banks, we had an executive that insisted on final signoff for all training. That was fine, but she regularly wordsmithed the work sending us back several stages in our development effort. The feedback was not considered ‘value add’ and instead indicated a lack of trust in her
  • by Jeff Skipper
  • Jul 23, 2018

Accelerating with a Backward Glance

“Our weakest area as a team? Taking time to reflect. We never look back.” It’s a typical sentiment that moving fast means always moving forward. Standing still makes you a target. Those of you who have been following the Skipper Report for years might have noticed things have been quiet lately. No newsletters or videos
  • by Jeff Skipper
  • Jun 25, 2018

What it means to be a Thoughtfully Ruthless® Leader

While preparing for an executive review at The Salvation Army, we took a brief pause and the CIO said, “Jeff, I thought you’d want to know that I heard one of my managers tell his team that he was going to exit a call because he wasn’t needed. They could handle it without him.“ Another
  • by Jeff Skipper
  • Jun 14, 2018

How to Connect like Plini when you lack Charisma

Last night I stood third row from the stage to witness the guitar genius of Plini. His intricate, effortless playing is a wonder to behold, fingers moving effortlessly to create incredible jazz-rocksoundscapes. He launched right into his first number and continued through four songs before approaching the microphone. We had been waiting so long to
  • by Jeff Skipper
  • May 14, 2018