Over a year ago I had an insight into what motivates people during change. WIIFM (What’s In It For Me) is the classic view: We move towards goals that offer something in our self-interest. This is dissatisfying because it is inherently selfish. I set out to find contradictions to the pursuit of self-interest and found

In your next meeting, try out this short exercise. “Go to a new page in your notebook. Thinking about your day from the moment you woke up, list at least ten ways you’ve adapted or navigated something new or unexpected. You have two minutes.“ Some will have no problem listing ten, but several people will

Messages about change must be designed to draw people together, whether it’s to launch a new marketing strategy or build a mountain of jack-o’-lanterns. If we are not working together, we are not working at our best. Diversity work is all about navigating change. Setting race aside, the objective is to get everyone moving in

In 2013, the City of Keene, New Hampshire broke the record for most lit jack-o’-lanterns with 30,581 on display. It takes a lot of work and coordination to create a wall of fiery pumpkins. Can you imagine how the city felt at the achievement of a world record? I guarantee people talk about where they

Read this excerpt from a recent McKinsey report: “Research shows that company profits and share performance can be close to 50 percent higher when women are well represented at the top. Beyond that, senior-level women have a vast and meaningful impact on a company’s culture. They are more likely than senior-level men to embrace employee-friendly