Strategy

How to Touch Someone Without Touching Someone

How to Touch Someone Without Touching Someone

Human contact was already pretty much taboo in the workplace, but with COVID it feels…
How to raise your employees’ capacity for change in just 10 minutes

How to raise your employees’ capacity for change...

In your next meeting, try out this short exercise. “Go to a new page in…
We Change Together or Not At All

We Change Together or Not At All

Messages about change must be designed to draw people together, whether it’s to launch a…
Unify Employees with a Common Goal

Unify Employees with a Common Goal

In 2013, the City of Keene, New Hampshire broke the record for most lit jack-o’-lanterns…
We are all racist and sexist.  It's more subtle than you think.

We are all racist and sexist. It's more...

Read this excerpt from a recent McKinsey report: “Research shows that company profits and share…
Your training is broken.  Employees have the fix.

Your training is broken. Employees have the fix.

“Jeff, how do you find such beautiful pictures for your newsletter?” Setting up a quick…
If You Want to Build Resilience Stop Saying These Words

If You Want to Build Resilience Stop Saying...

Hardly a speech goes by these days without using the word unprecedented. And I’m weary…
It's "Temporary" is the Enemy of Change

It's "Temporary" is the Enemy of Change

There are 2 racks of shoes, boxes of boots, and a rack of coats in…
Resistance: Tearing down a coalition of dissent

Resistance: Tearing down a coalition of dissent

As you wrap up your presentation on the change plan, you smoothly swing into your…
VISION: Driving dedication while avoiding WeWork's Disaster

VISION: Driving dedication while avoiding WeWork's Disaster

While in Australia I visited a WeWork location to meet a client. It was more…
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