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How to Touch Someone Without Touching Someone
Human contact was already pretty much taboo in the workplace, but with COVID it feels…
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How to raise your employees’ capacity for change...
In your next meeting, try out this short exercise. “Go to a new page in…
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We Change Together or Not At All
Messages about change must be designed to draw people together, whether it’s to launch a…
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Unify Employees with a Common Goal
In 2013, the City of Keene, New Hampshire broke the record for most lit jack-o’-lanterns…
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We are all racist and sexist. It's more...
Read this excerpt from a recent McKinsey report: “Research shows that company profits and share…
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Your training is broken. Employees have the fix.
“Jeff, how do you find such beautiful pictures for your newsletter?” Setting up a quick…
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If You Want to Build Resilience Stop Saying...
Hardly a speech goes by these days without using the word unprecedented. And I’m weary…
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It's "Temporary" is the Enemy of Change
There are 2 racks of shoes, boxes of boots, and a rack of coats in…
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Resistance: Tearing down a coalition of dissent
As you wrap up your presentation on the change plan, you smoothly swing into your…
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VISION: Driving dedication while avoiding WeWork's Disaster
While in Australia I visited a WeWork location to meet a client. It was more…
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