Supercharge Change is a weekly practical and tactical newsletter showcasing brand new thinking, models, videos, and super-secret downloads in the areas of change management, strategy, and leadership. Don’t miss an issue!

Kick-off rocked but now nothing is happening. 5 hot clues to unlock energy for change.

“You can not learn this on the job! Training is mandatory.” And yet, we witnessed a disturbingly low enrollment rate. Without a critical mass of well-trained users, there was no way Enbridge would see a return on a multi-million dollar technology transformation investment. Why weren’t they signing up? Here are the major suspects when people are
  • by Jeff Skipper
  • Oct 29, 2019

Why saying “Calm Down” is the worst thing you can do

Let’s count. When faced with an angry or emotional individual, when has it helped to say, “Calm down.”? Have you finished counting? I predict your answer is approximately ZERO. It’s such a common response to anger, frustration, and sadness, yet has absolutely no benefit. Why? Emotional responses serve both a cathartic and communicative purpose. They are an
  • by Jeff Skipper
  • Oct 22, 2019

Cookies for change (or, Easy ways to help people move towards a goal)

Sometimes cookies are the solution. At a recent family get together Theresa was talking about her study habits as she prepared for medical exams. “It’s hard to say focused. Sometimes I put a cookie in the textbook every 10 pages. No cookie until I finish studying each part!” Certain activities excite and awaken our passions
  • by Jeff Skipper
  • Oct 15, 2019

Want to win them over? Follow the Tony’s Chocolonely Method

Headed home after a conference, I found myself browsing my way through the LA airport. A dangerous past-time. LAX has lots of goodies to absorb your hard-earned cash and my eyes were drawn to the chocolate bars. Brightly packaged bars grabbed my attention. “What the heck is ‘Chocolonely’? Baloney-flavoured chocolate with anti-depressant flavour crystals?” Being
  • by Jeff Skipper
  • Oct 08, 2019

How losing top people can enhance your team’s success

Nightmare scenario: You’re 30 days away from implementation of a major strategy and your lead designer / architect / financial guru gives notice. Short notice. On the brink of panic, what do you do? Well, it’s likely not nearly as bad as you think. Here’s what I’ve learned from seeing this up close: 1. Superstars often
  • by Jeff Skipper
  • Oct 01, 2019