How to Micromanage so Your Team Will Love You

When I worked for one of Canada’s big banks, we had an executive that insisted on final signoff for all training. That was fine, but she regularly wordsmithed the work sending us back several stages in our development effort. The feedback was not considered ‘value add’ and instead indicated a lack of trust in her
  • by jskipper
  • Jul 23, 2018

Accelerating with a Backward Glance

“Our weakest area as a team? Taking time to reflect. We never look back.” It’s a typical sentiment that moving fast means always moving forward. Standing still makes you a target. Those of you who have been following the Skipper Report for years might have noticed things have been quiet lately. No newsletters or videos
  • by jskipper
  • Jun 25, 2018

What it means to be a Thoughtfully Ruthless® Leader

While preparing for an executive review at The Salvation Army, we took a brief pause and the CIO said, “Jeff, I thought you’d want to know that I heard one of my managers tell his team that he was going to exit a call because he wasn’t needed. They could handle it without him.“ Another
  • by jskipper
  • Jun 14, 2018

How to Connect like Plini when you lack Charisma

Last night I stood third row from the stage to witness the guitar genius of Plini. His intricate, effortless playing is a wonder to behold, fingers moving effortlessly to create incredible jazz-rocksoundscapes. He launched right into his first number and continued through four songs before approaching the microphone. We had been waiting so long to
  • by jskipper
  • May 14, 2018

Star Power: How The Hulk Made Me Work Harder

Last week I surprised my daughter with a trip to ComicCon for her birthday. We had a blast taking in all the costumes, browsing the artistry and had our caricatures drawn (She-Ra and He-Man!). In a rare moment wandering through endless vendor booths and stage areas, the sea of people parted and we spied a direct
  • by jskipper
  • Apr 30, 2018