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I was in London for the first time. Never having taken the train, I asked an attendant for help purchasing the ticket. She asked “Buy or collect?” I could only look at her, completely dumbfounded by the question. We don’t have those options for train tickets in Canada. What does ‘collect’ mean in London? I
Do you wake up in the morning, check your phone (first mistake), then feel your energy tank as you see the number of new unread messages? Looks like it will be another double-cappuccino morning starter. A few months ago I hired a coach to help me improve my personal effectiveness and we began with a
There’s no ‘I’ in team is a phrase I’ve hated for a long time. It’s ridiculous! Of course there are individuals in every team! And they don’t automatically shelve their aspirations and motivations just to serve the greater good. No, sir. We live in the real world. Our organizations and the people that work within
“This is the stupidest idea I’ve ever heard.” We had just announced a critical shift in the way projects are catalogued. For years the business had been applying a numbering system that included year, cost center, project type and other critical information. With a glance at that number, documents could be quickly filed and invoices
Before attending the Million Dollar Consulting Convention in March, I didn’t know who Marshall was. The name sounded familiar…it turns out he was co-author on a couple books I bought while completing my degree in organizational psychology. I received a copy of his latest book at the convention. It did not capture my attention. His