Supercharge Change is a weekly practical and tactical newsletter showcasing brand new thinking, models, videos, and super-secret downloads in the areas of change management, strategy, and leadership. Don’t miss an issue!


People Don’t Resist Change, They Resist YOU. How to Build a Change Trust

“People are just not engaging with this initiative!” Clients come to me for solutions to get people moving in line with their strategy. They’ve communicated the direction but the uptake is zero. Nothing has changed. Here’s why: A. Lack of knowledge – The target is not clearly understood or why you want to go there.
  • by Jeff Skipper
  • Apr 15, 2018

Don’t Compete. Differentiate.

I was dining with a friend enjoying a delicious plate of fish and chips at a popular restaurant in Toronto and he asked me how one diner could succeed over another? Great question when so many small businesses – particularly restaurants – fail every year. The most obvious tactic to compete is to evaluate what
  • by Jeff Skipper
  • Apr 01, 2018

Influence. You’ve got it. Now What?

Cheryl Bachelder is an extraordinary leader. While CEO at Popeyes, Cheryl led the franchise to new heights, growing market cap from less than $300 million to over $1.3 billion. As Ms. Bachelder drive higher performance and success, employees paid ever-closer attention to all she said and did. One of the more memorable moments was being
  • by Jeff Skipper
  • Mar 18, 2018

The last thing your organization needs is a rest right now

“Well Jeff, we’d like to bring you in to help us develop our leaders further, but we just put completed a change in our reporting structure and want to give the company a rest before we consider something new.” After a major change like restructuring, a new product launch, or implementation of a major system,
  • by Jeff Skipper
  • Mar 07, 2018

Employees Are Your Worst Asset

On my first job at TD Bank I complained about unethical practices of Rita. She was dodging established procedures when approving mortgages, creating risk for the bank. The branch manager called her on it, revealing me as the source. I’ll never forget looking up from my desk into Rita’s angry face blasting me about going
  • by Jeff Skipper
  • Feb 25, 2018