StrategySmart is a bi-weekly newsletter highlighting brand new thinking, models, and practical applications in the areas of change management, strategy, leadership and personal effectiveness. Don’t miss an issue!


Blow Your Own Horn Part 2: Downplay is The Wrong Play

The person best equipped to praise your brilliance is you! Sure, we’d love other to do it for us, but if we don’t equip them, how can they? In my first take on this topic we looked at 5 ways to demonstrate the great things you’ve done. Feedback was great so here is the flipside
  • by Jeff Skipper
  • Nov 09, 2017

Recast the Past

Use Your History To Tell The Story You Want The Spider-Man story has been rebooted three times in the last 15 years. The story of Peter Parker shifts each time with different characters brought into the foreground; Aunt May gets younger every movie!. But what doesn’t change are key facts: Uncle Ben will die and
  • by Jeff Skipper
  • Oct 23, 2017

Killing Your Credibility One Survey at a Time

Surveys are an easy way to answer questions we never should have asked in the first place. When did you last think, “Wow, that was a really great survey! I’m so glad I took the time to answer it.” I’ll wait… Probably never. If you, or your client, or your leaders are thinking or running a
  • by Jeff Skipper
  • Oct 10, 2017

Everyday Strategy: Volume 1

Proven ways to solidify client relationships Constantly bombarded by new, innovative, and sometimes annoying ‘customer engagement’ tactics, it’s easy to miss some of the truly great ideas out there. This is the first in a new series I’ve created to highlight smart strategies that you can put to work for you. 1. Thrifty Car Rental: The
  • by Jeff Skipper
  • Sep 26, 2017

Pucker Up! 5 Ways to Blow Your Own Horn

This article is part of Jeff’s regular newsletter read by executives. You can subscribe here. Narcissistic grand-stander Show off Attention hog You get the idea. From an early age the person who continually drew attention to him or herself was either the class clown or an arrogant, self-obsessed jerk. We’ve learned to shy away from promoting
  • by Jeff Skipper
  • Sep 11, 2017