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I don’t know about you but some of these days are EXHAUSTING! And while I maintain a balanced diet of COVID news interspersed with human interest stories and humour, some days still leave me feeling weary from incessant negativity and the dumb things people say…including me. Here is a routine I have found extremely helpful
“How can you ask us to deal with this right now?!” I’ve heard variations on this many times lately. People are tired and distracted by the endless duration of social adaptations driven by COVID-19. Can you begin or continue major organizational changes when so much is in turmoil? Yes. In fact, this may be the
Research shows that when we shift our focus to what we can control, we see meaningful and lasting differences in our well-being, health, and performance. ~ The Coronavirus Anxiety Workbook We all want control of our destiny, we all want control of our lives We all want control of each other, we all see the
Have you ever seen someone ‘bristle’? If you’re not sure, tell someone to do something they really don’t want to do. You can almost see the hairs standing up on the back of their neck. Instant porcupine. A colleague once said, the reason people struggle with change is that they don’t like being told what to do.
I previously wrote about how well Starbucks’ letter to customers exemplified the right way to communicate. Since then I’ve reviewed many more messages that range from uplifting to vague and inconsequential. Enter PayPal’s memo today which really caught my attention (pasted in entirety at the end of this article). Keep in mind that PayPal is