Supercharge Change is a weekly practical and tactical newsletter showcasing brand new thinking, models, videos, and super-secret downloads in the areas of change management, strategy, and leadership. Don’t miss an issue!

Pivoting on Difficult Days: An essential part of your daily recharge

I don’t know about you but some of these days are EXHAUSTING! And while I maintain a balanced diet of COVID news interspersed with human interest stories and humour, some days still leave me feeling weary from incessant negativity and the dumb things people say…including me. Here is a routine I have found extremely helpful
  • by Jeff Skipper
  • May 12, 2020

How do we implement change when our employees are shocked and exhausted?

“How can you ask us to deal with this right now?!” I’ve heard variations on this many times lately. People are tired and distracted by the endless duration of social adaptations driven by COVID-19. Can you begin or continue major organizational changes when so much is in turmoil? Yes. In fact, this may be the
  • by Jeff Skipper
  • May 05, 2020

The Gift that keeps on Giving: Control

Research shows that when we shift our focus to what we can control, we see meaningful and lasting differences in our well-being, health, and performance. ~ The Coronavirus Anxiety Workbook   We all want control of our destiny, we all want control of our lives We all want control of each other, we all see the
  • by Jeff Skipper
  • Apr 27, 2020

Commitment Regression can be the Greatest Threat to Your Change

Have you ever seen someone ‘bristle’? If you’re not sure, tell someone to do something they really don’t want to do. You can almost see the hairs standing up on the back of their neck. Instant porcupine. A colleague once said, the reason people struggle with change is that they don’t like being told what to do.
  • by Jeff Skipper
  • Apr 07, 2020

Comforting or Condescending? PayPal’s letter to customers

I previously wrote about how well Starbucks’ letter to customers exemplified the right way to communicate. Since then I’ve reviewed many more messages that range from uplifting to vague and inconsequential. Enter PayPal’s memo today which really caught my attention (pasted in entirety at the end of this article). Keep in mind that PayPal is
  • by Jeff Skipper
  • Mar 25, 2020