Communication as Strategy Pt 2: Two Paths for Timing

This is the second in a series on Leader Communications.  It took mere hours for employees to leak memos to the public showing that some Tim Hortons locations were making employees fund their own benefits after a government-mandated minimum wage increase took effect. #NoTimmiesTuesday immediately caught fire, punishing big bad franchises with reduced sales. The response? Franchises […]

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Get Them on Course: The Five Signals of Leaders Who Lead

I’ll never forget my first year with IBM when, after reinforcing the importance of work-life balance, a VP stood up in front of the entire Canadian organization and related how she often worked long hours, including “during her daughter’s birthday party.” Oh dear. Every leader wants to inspire their people and most are able to […]

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